Terms of Service

    Please read these terms carefully before using our website or renting a storage unit.

    Last updated: February 18, 2026

    These Terms of Service ("Terms") govern your access to and use of the modSTORAGE website, mobile applications, and all related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

    1. Acceptance of Terms

    By creating an account, completing a reservation, renting a storage unit, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any applicable rental agreement. These Terms constitute a legally binding agreement between you and modSTORAGE. You represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.

    2. Communications Consent

    By providing your contact information (including email address and phone number) and using our Services, you expressly consent to receive communications from modSTORAGE, including but not limited to:

    • Email communications: Account confirmations, rental agreements, payment receipts, invoices, past-due notices, promotional offers, facility updates, and other service-related messages.
    • SMS/Text messages: Move-in confirmations, payment reminders, gate access codes, security alerts, promotional offers, and other operational notifications. Message and data rates may apply. Message frequency varies.
    • Phone calls: Account-related calls, payment reminders, and customer service follow-ups, which may include calls made using automated dialing systems or prerecorded messages.

    You may opt out of promotional communications at any time by following the unsubscribe instructions in any email or replying STOP to any text message. However, you understand and agree that opting out of transactional communications (such as payment reminders, lease notices, and security alerts) is not possible while you maintain an active rental with modSTORAGE, as these are necessary for the operation of your account.

    3. AutoPay and Recurring Billing

    By enrolling in AutoPay during the checkout process or through your account settings, you authorize modSTORAGE to automatically charge your designated payment method on a recurring monthly basis for rent, applicable fees, insurance/protection plan charges, and any other amounts owed under your rental agreement. You acknowledge and agree to the following:

    • Your payment method will be charged on or around the same day each month as specified during enrollment.
    • Charges will continue until you cancel AutoPay or terminate your rental agreement.
    • It is your responsibility to ensure your payment method is valid and has sufficient funds. Failed payments may result in late fees.
    • modSTORAGE reserves the right to reattempt failed charges.
    • You may cancel AutoPay at any time by contacting us, but you remain responsible for all rent and fees due under your rental agreement.
    • Rate changes will be communicated in advance per your rental agreement. Continued use of AutoPay after notice of a rate change constitutes acceptance.

    4. Storage Unit Rental Terms

    All storage unit rentals through modSTORAGE are subject to the following general terms, in addition to any facility-specific rental agreement executed at the time of move-in:

    • Month-to-month tenancy: Unless otherwise specified, all rentals are on a month-to-month basis. Either party may terminate the rental with proper written notice as required by applicable state law.
    • Permitted use: Storage units are for the storage of personal property only. You may not store hazardous materials, perishable goods, illegal substances, live animals, or any items prohibited by law or your rental agreement.
    • Access hours: Facility access hours vary by location and are subject to change. Access is granted only to authorized tenants and their designated contacts.
    • Lien rights: If you fail to pay rent or other charges when due, modSTORAGE may exercise lien rights on your stored property in accordance with the self-storage lien laws of the applicable state, which may include denial of access to your unit and sale of your stored property at public auction.
    • Condition of unit: You are responsible for inspecting your unit prior to move-in. You accept the unit in its current condition and are responsible for keeping it clean and free of damage during your tenancy.

    5. Online Accounts and Security

    You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify modSTORAGE immediately of any unauthorized use of your account. modSTORAGE is not liable for any loss arising from unauthorized access to your account due to your failure to safeguard your credentials.

    6. Payment and Pricing

    All prices displayed on the website are subject to change without prior notice until a reservation or rental agreement is confirmed. Prices may vary by location, unit size, availability, and promotional offers. Taxes and fees (including but not limited to administrative fees, late fees, and lien processing fees) are in addition to the listed rental rate unless otherwise stated. Payment is due on the date specified in your rental agreement. Late payments may incur additional charges as permitted by applicable law.

    7. Insurance and Protection Plans

    modSTORAGE does not insure your stored property. You are strongly encouraged to obtain insurance coverage for your belongings. Protection plans offered through our website (such as modPROTECTION) are provided by third-party administrators and are subject to their own terms, conditions, and exclusions. By selecting a protection plan during checkout, you acknowledge that the plan is separate from your rental agreement and is governed by the plan provider's terms. If you choose to decline a protection plan, you assume all risk of loss, damage, or destruction to your stored property.

    8. Limitation of Liability

    TO THE FULLEST EXTENT PERMITTED BY LAW, MODSTORAGE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, YOUR RENTAL OF A STORAGE UNIT, OR ANY LOSS, DAMAGE, OR DESTRUCTION OF STORED PROPERTY, REGARDLESS OF THE CAUSE AND WHETHER ARISING UNDER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

    modSTORAGE's total aggregate liability for any claims arising under these Terms shall not exceed the total amount of rent paid by you during the six (6) months immediately preceding the event giving rise to the claim.

    9. Dispute Resolution

    Any disputes arising out of or relating to these Terms or your use of the Services shall first be resolved through good-faith negotiation. If a dispute cannot be resolved informally within thirty (30) days, either party may pursue binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Pitkin County, Colorado, unless the parties agree otherwise. You agree that any claims will be brought individually, and you waive any right to participate in a class action or class-wide arbitration. This arbitration provision does not preclude either party from seeking injunctive relief in a court of competent jurisdiction.

    10. Termination and Move-Out

    You may terminate your rental at any time by providing written notice as required by your rental agreement and applicable state law. Upon termination, you must remove all personal property from your unit and leave it in broom-clean condition. Failure to vacate by the end of your notice period may result in additional charges. modSTORAGE reserves the right to terminate your rental for non-payment, violation of these Terms, or violation of your rental agreement, upon notice as required by applicable law.

    11. Intellectual Property

    All content on the modSTORAGE website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of modSTORAGE or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

    12. Indemnification

    You agree to indemnify, defend, and hold harmless modSTORAGE and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

    13. Changes to Terms

    modSTORAGE reserves the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last updated" date. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

    14. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Pitkin County, Colorado.

    15. Severability

    If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

    16. Contact Information

    If you have any questions about these Terms, please contact us:

    modSTORAGE
    PO Box 7933
    Aspen, CO 81612

    You may also reach us through our Contact page.